lapin.iaNever get stood up again.
lapin.ia fills your last-minute cancellations from your own waitlist, automatically.
You only pay for filled slots.
Filling the schedule two weeks out is easy. Filling this afternoon’s slot is not.
It all happens 24 to 72 hours before the appointment. One patient doesn’t confirm. Another cancels on the voicemail at 8 a.m. Your receptionist digs through the waitlist, checks who can come in, then calls one patient at a time.
Confirmations don’t come in.
Even with automated reminders, many patients never reply.
The waitlist is managed by hand.
Availability notes, treatment length, urgency: it all has to be sorted on the spot.
There’s no time.
With an hour’s notice, nobody has time to call ten patients.
An empty slot means that much lost revenue.
Three steps. Zero calls.
1A slot opens up.
A cancellation or no confirmation: you tell the lapin.ia agent in one simple message.
2It picks the right patients.
Treatment length, treatment type, urgent or normal priority, noted availability: only the patients who fit are kept.
3It contacts them in waves.
A text and an email to the five best candidates, then to the next ones if needed. The first to accept gets the slot.
A 2-hour slot? lapin.ia can fill it with several shorter appointments.
What your clinic gains.
Revenue recovered.
Every filled slot is a billed appointment instead of an empty chair.
A freed-up team.
Your receptionists stop chasing the waitlist and focus on the patients in front of them.
Better-served patients.
Urgent cases go first. Those who are waiting get an appointment sooner.
Zero risk.
No filled slot, no fee.
You pay when it works.
$20
per filled slot.
No subscription to justify. lapin.ia charges $20 per filled slot. If no slot is filled this month, you pay nothing.
Frequently asked questions
Do I have to change my practice management software?
No. You keep your software. You flag the open slot to the lapin.ia agent, and it handles the rest.
Who decides which patients are contacted?
You do. lapin.ia follows your rules: urgent or normal priority, length, type of treatment, noted availability.
Will my patients find it intrusive?
They get one clear message: a spot just opened up, do you want it? They reply yes or no.
What if two patients say yes?
The first one gets the slot. The second gets a polite message and stays on the list.
Where is my data?
In Canada. Your patients’ information is hosted here and protected.
Your next cancellation could already be filled.
A 20-minute demo is all it takes to see lapin.ia with your own waitlist.
Book a demo